Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Human Resource Management Employment and Recruitment
Through this course participants will: Acquire knowledge on the practices and procedures of collective bargaining and the processes involved Understand the key issues of union representation for executives and management prerogatives in industrial relations Know the employers rights and obligations and see how a collective agreement is prepared and registered with the Industrial Arbitration Cou...
Provider: ONG TENG CHEONG LABOUR LEADERSHIP INSTITUTE
This course equips participants with the skills and knowledge required to ensure compliance with relevant laws and regulations. Course Objectives - Identify compliance requirements and risks - Support activities to address compliance requirements and risks - Monitor and evaluate effectiveness of compliance activities
Module 1 Human Resource Planning and Analysis Understand the aims and role of human resource planning Know the approaches to recruitment, selection orientation and induction Gain a basic understanding of job analysis which includes the following Realise the strategic importance of job analysis Learn to utilize information from job analysis
Module 2 Industrial Relation (IR) System and Practices Understand the singapore IR system and tripartism Gain a basic understanding of the employment act Learn how to resolve grievances and handle disputes at the workplace
This course equips participants with the necessary knowledge and skills to devise organisational responses to national strategic manpower initiatives. It covers ensuring national strategic initiatives are understood, analysing current practices and devising implementation strategies. Course Objectives Maintain current knowledge of national manpower initiatives and best practices. Prioritise and ...
This course addresses the skills and knowledge to assist organization members in resolving grievances and disputes. It covers investigating claims and negotiation techniques. Course Objectives Analyse legislative requirements and guidelines regarding labour management relations, industrial relations and compliance requirement appropriate to organization context. Maintain communication and effect...
Module 2 Industrial Relations Practices in Singapore Appreciate the legal framework governing the conduct of industrial relations in Singapore Acquire in depth understanding in the various legislations in the legal framework Discuss various industrial relations case studies Learn the conciliation & arbitration process to managing workplace disputes Understand the legal process of conducting ind...
Module 1 Effective Collective Bargaining Gain knowledge in conducting effective meetings Learn skills to solve problems and make decisions in systematic and objective manner Understand collective bargaining process and its implementation Learn basic knowledge of the data used to measure economic performance and its implications
Module 2 Performance management and people development Learn about performance management process Gain insight on training and organization development
This course addresses the skills and knowledge to support industrial relations activities. It covers collective bargaining and other activities relating to labour and management relations. Course Objectives Research legislative requirements and guidelines to identify industrial practices and compliance requirements appropriate to the organizational context. Support communication practices to gen...
Through this course, participants will: Acquire a working knowledge of the relevant theories, human resource and organizational development, practices on change management, compensation management and industrial relations Gain stronger analytical and thinking skills by integrating theory with practical issues and experience Develop skills to forge labour-management relations and bi-partite partne...
Module 3 Finance for Good Governance, Investment and Negotiation Learn the legal financial frameworks, financial planning & budgetary control and accounting practices for unions Acquire the skills to interpret and analyze financial statements for management of union finance and negotiation with management for annual increments & bonuses
Module 1 leadership and the labour movement Discover their motivation for being a union leader Appreciate the attributes that make an effective union leader Gain a deeper alignment to the vision, mission and values of the labour movement Know the milestones of the Labour Movement and the Labour movement family Understand the significance of the NTUC PAP symbiotic relationship Appreciate the ...
Module 3 Challenges and Strategies for a strong labour movement Understand the responsibilities of union leadership See the importance of a strong labour movement and their inherent role Gain a deeper knowledge of membership rights and benefits Understand the current issues affecting the Labour Movement Learn about public support schemes and community resources
This course addresses the skills and knowledge required to promote harmonious tripartite relations in the Singapore industrial relations system. It covers how to lead collective bargaining processes. Course Objectives Review legislative requirements and guidelines regarding labour-management relations, industrial practices and compliance requirements appropriate to the organization context. Esta...
Through this course participants will: Understand the key principles of grievance handling Know the grievance handling procedures and counselling processes. Apply effective communication skills to handle and resolve grievances Taking appropriate disciplinary action & proper handling of the dismissal process
Module 2 Compensation Systems Gain a deeper understanding of flexible wage systems Learn about performance and productivity linked compensation and equity based compensation approaches Know performance standards and monitoring and concepts of measuring performance Gain a wider knowledge about commonly used appraisal and review techniques
Module 2 Communication and Negotiation Understand negotiation principles and processes Learn factors affecting the success of communication in negotiation Gain skills on how to improve interpersonal communication and presentation skills
Through this course participants will: Acquire knowledge on the overview of various pay-for-performance schemes Understand the mechanics of job evaluation, the impact of market surveys and the relationship of individual salary decisions to company budgets and finances Designing policies for placing individual employees within the structure based on policies reflecting individual merit Know the wo...
Module 1- Team Leadership Learn the 4 stages of team development and characteristics of an effective team Understand how leadership is essential in the building of an effective team Develop self awareness in the dealing with change through different team leadership styles & practices Acquire skills of interpersonal communication and communication across differences